CAPABILITY
Recovery overview
The overview summarizes customer credit accounts and recovery activity using current recorded balance information.
Business valueSee the overall scale of credit requiring follow-up.
Business & finance
Smart Credit Recovery
Turn overdue balances into an organized, evidence-based follow-up list.
BUILT FOR PHARMACY OPERATIONS
A practical view of the work this module supports.
Smart Credit Recovery gives managers a focused view of debtors, account balances, repayment activity and aging. It helps prioritize follow-up using recorded account information; it does not automatically contact customers or guarantee collection.
Web access requires an active Ultra license
EMMAPRO WORKFLOWIllustrative capability map · no customer records
ESmart Credit Recovery
01Recovery overview
02Account and debtor search
03Repayment activity
04Credit aging
CAPABILITIES
A focused view of credit follow-up
Review the account, its recorded balance and repayment history before deciding what follow-up is appropriate.
Recovery overviewReview outstanding credit and recovery indicators.See details Account and debtor searchFind customer accounts and inspect their balance context.See details Repayment activityFollow recorded payments and changes in outstanding amounts.See details Credit agingReview how long recorded balances have remained outstanding.See details
CAPABILITY
Account and debtor search
Search the recovery workspace and open account or grouped-account detail supported by the register.
Business valueMove from a summary to the customer record that needs attention.
CAPABILITY
Repayment activity
Review recovery and payment information associated with supported credit accounts to understand recorded progress.
Business valuePrioritize accounts based on their actual balance and recorded repayment history.
CAPABILITY
Credit aging
Use the supported aging and account detail views to distinguish newer balances from longer-outstanding credit.
Business valueBring older or larger balances to the team's attention for review.
Review before follow-up
Recovery intelligence organizes evidence; the pharmacy team decides how to proceed.
- 01
Review total outstanding credit
- 02
Search or select the account
- 03
Check balance, aging and recorded payments
- 04
Coordinate an appropriate follow-up and record payments through credit workflows
MANAGEMENT QUESTIONS
Questions this module helps answer
Which accounts have the largest outstanding balances?
Use account summaries and search results to review recorded balances.
Which balances have remained open the longest?
Review the supported aging information and account details.
Has a payment already been recorded?
Inspect the account's payment and recovery activity before arranging another follow-up.
CONNECTED WORKFLOWS
Connected to customer credit
WEB & REMOTE ACCESS · ULTRA
Explore Web & Remote Access The supported Web scope for this module.
The Web app provides permitted users with recovery summaries, outstanding balances, payment history and aging information; it does not automate customer collection.
Recovery information is available only through the user's authorized role and permissions. Payment recording follows the separate customer-credit operation controls; no automated messages or collection actions are implied.
EDITION & ACCESS
Compare EMMAPRO editions Edition availability
Smart Credit Recovery is included from Pro Max upward. The Web application itself requires an active Ultra license.
See the platform in context
Request a demo