Commercial operations

Insurance / Mutuelle

Track insurer claims from beneficiary records through statements, payments and reconciliation.

BUILT FOR PHARMACY OPERATIONS

A practical view of the work this module supports.

Insurance / Mutuelle connects insurer and society records with beneficiaries, submitted claims, claim statements, insurer payments, receivables aging, reconciliation, official documents and audit history. Teams can see what was claimed, what was settled and what still needs review.

Web access requires an active Ultra license
EMMAPRO WORKFLOW
EInsurance / Mutuelle
01Companies and societies
02Beneficiaries and history
03Claims and adjustments
04Claim statements
Illustrative capability map · no customer records
CAPABILITY

Companies and societies

Create, update and deactivate supported insurer-company and society records that define the parties used by insurance workflows.

Business valueKeep the payer and member organization identifiable when handling a claim.
CAPABILITY

Beneficiaries and history

Find beneficiary profiles, inspect related insurance transactions and generate supported beneficiary documents.

Business valueConnect a claim or transaction to its member context.
CAPABILITY

Claims and adjustments

Review claim records, record supported adjustments and follow their status into statement processing.

Business valueIdentify claims that need completion or correction before settlement.
CAPABILITY

Claim statements

Group eligible claims into a statement, preview its contents and use supported submission or cancellation actions subject to statement state.

Business valuePresent a structured claim total to the insurer and follow its status.
CAPABILITY

Insurer payments

Record insurer payment details and allocate amounts across payable claim records; review payment history and remaining amounts.

Business valueReconcile the amount received with the claims it settles.
CAPABILITY

Reconciliation and aging

Review insurance reconciliation information and aging buckets for current, 31–60, 61–90 and older receivables.

Business valueFind unsettled insurer balances and decide which reconciliation needs attention.
CAPABILITY

Official documents and audit

Build supported official documents and review insurance audit entries and operation traces for accountability.

Business valueKeep supporting paperwork and a reviewable history alongside insurance operations.

From covered sale to insurer settlement

A claim can be followed through statement submission and payment allocation.

  1. 01

    Record an eligible insured dispensing transaction

  2. 02

    Review claims and assemble a statement

  3. 03

    Submit the statement and track its status

  4. 04

    Record insurer payment, allocate it and reconcile the balance

MANAGEMENT QUESTIONS

Questions this module helps answer

Which claims are waiting to be included or resolved?

Review unclaimed claims and their current status before statement submission.

How much has an insurer paid against its claims?

Inspect payment allocations and reconciliation records.

How old are outstanding insurer receivables?

Use the aging view to review balances in supported time buckets.

WEB & REMOTE ACCESS · ULTRA

The supported Web scope for this module.

The Web app supports insurer and society records, beneficiary and claim workflows, statements, insurer-payment allocation, reconciliation and aging. Insurance administration is restricted to managers or administrators with the required permissions.

Insurance-company administration requires manager/admin role and the relevant permission. Claim, statement and payment operations are subject to permission checks, business status and insurance settlement rules; audit history is available for review.

Explore Web & Remote Access
EDITION & ACCESS

Edition availability

Insurance / Mutuelle is an Ultra capability. All access through the Web application also requires an active Ultra license.

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